A Deep Dive on Chima Revolutionizing Internal Operations at Bull Moose Tube
Chima
A Deep Dive on Chima Revolutionizing Internal Operations at Bull Moose Tube
"Chima's AI solutions have upgraded our internal operations massively. Tasks that once took hours, days, weeks are now completed in under a minute. Their ability to handle unstructured data across our multiple locations and product lines has been incredibly valuable for us."
— Eric Vinson, Vice President FP&A and Sales Operations at Bull Moose Tube
Company Overview
Bull Moose Tube, a leading manufacturer in the steel tubing industry, faced significant challenges with unstructured and unclear manual data spread across multiple mills and product SKUs/shapes. By partnering with Chima, Bull Moose Tube leveraged advanced generative AI to enable syntheses of complex datasets and power up fast, intelligent interactions and question-answering capabilities for all the teams that use this data. This transformation required multiple AI agents working in tandem to understand queries, route them to the correct mills, and interpret unstructured data related to locations and product SKUs/shapes.
Company Headquarters
Missouri, USA
Industry
Steel Tubing Manufacturing
Number of employees
+1000
Number of Facilities
+10 Mills
Challenge
As a company with a wide range of products and multiple manufacturing facilities, Bull Moose Tube encountered several operational challenges:
1
Unstructured Data:
Information was scattered and manually recorded, making data retrieval time-consuming and inefficient.
2
Multiple Locations:
With mills in various locations across the world (e.g. Gerald, Burlington), coordinating data across locations was extremely complex.
3
Diverse Product Shapes / SKUs:
Managing data for various product shapes added another layer of complexity, especially when the underlying data was unstructured.
4
Inefficient Query Response:
Answering operational questions would take a large time to get right, delaying decision-making and reducing productivity across operations, production and with customers.
5
Lack of Real-Time Analysis:
The absence of real-time interaction and analysis hindered proactive operational adjustments.
Solution
Chima implemented a comprehensive AI-driven solution to address these challenges:
Generative AI for Unstructured Data:
Deployed AI models capable of interpreting and processing unstructured manual data quickly and accurately.
Multiple AI Agents Collaboration:
Utilized several AI agents that communicated with each other to understand queries, route them to the appropriate mills, and interpret structured data related to specific locations and product shapes.Utilized several AI agents that communicated with each other to understand queries, route them to the appropriate mills, and interpret structured data related to specific locations and product shapes.
Multiple AI Agents Collaboration:
Utilized several AI agents that communicated with each other to understand queries, route them to the appropriate mills, and interpret structured data related to specific locations and product shapes.Utilized several AI agents that communicated with each other to understand queries, route them to the appropriate mills, and interpret structured data related to specific locations and product shapes.
Custom Application with SSO and Email Login:
Developed a secure, user-friendly application for employees to interact with the AI system seamlessly.Developed a secure, user-friendly application for employees to interact with the AI system seamlessly.
Data Integration and Management:
Consolidated data from all mills and product lines into a unified system, enabling easier access and management.Consolidated data from all mills and product lines into a unified system, enabling easier access and management.
Real-Time Analysis and Reporting:
Provided instant feedback, reporting, and evaluations on interactions to facilitate immediate decision-making.
Artifact Maintenance and Feedback Loop:
Ensured all interactions were recorded for future reference and continuous improvement of the AI models.
The Results
By adopting Chima's AI Agents, Bull Moose Tube achieved remarkable results:
Dramatic Reduction in Response Time:
Reduced average query response time from several hours to under 1 minute.
Significant Time Savings:
Saved over 10,000 hours annually across various operations.
Operational Efficiency:
Streamlined processes led to quicker decision-making and improved productivity.
Cost Savings:
Substantial reduction in operational costs due to decreased time spent on manual data retrieval and processing.
Enhanced Data Accessibility:
Employees could access and interpret data across all locations and product shapes with ease.
Improved Employee Satisfaction:
Staff could focus on higher-value tasks, increasing job satisfaction and morale.
Scalable AI System:
The AI system is scalable and adaptable, ready to grow with Bull Moose Tube's future needs.Developed as the core system of record to support future growth in deployment of value adding AI use cases, enabling seamless integration across multiple business functions including operations, finance, and customer service.
Conclusion
Chima's advanced AI solutions catalyzed a transformation within a traditional company like Bull Moose Tube, in their operations. By transforming unstructured data into accessible insights and enabling rapid, intelligent interactions, Bull Moose Tube significantly improved efficiency, productivity and laid the groundwork for a series of even more advanced AI use cases building on this system of record. The collaboration of multiple AI agents ensured that queries were accurately understood and addressed, regardless of complexity. This partnership positions Bull Moose Tube as a forward-thinking leader in the steel tubing industry, leveraging AI to drive operational excellence.
